Showroom Sales Assistant

Morningstar Stone & Tile

Posted 2 years ago

As a Sales Assistant, you will be the first point of contact for our company. Your duties include but are not limited to, offering sales support to the sales design team. You will welcome guests and greet people who visit the showroom. You will also coordinate front-desk activities, including distributing correspondence, answering all incoming phone calls and redirecting to the appropriate staff member.

To be successful as a sales assistant, you should have a pleasant personality, as this is a vital customer service role. You should also be able to deal with multiple projects at once in a timely and efficient manner while streamlining showroom operations. The goal is to provide superior customer service.

 

  • Ensure high levels of customer satisfaction through excellent sales service
  • Maintain outstanding store condition and visual merchandising standards
  • Maintain a fully stocked store
  • Ascertain customers’ needs and wants
  • Recommend and display items that match customer needs
  • Welcome and greet customers
  • Manage point-of-sale processes
  • Actively involved in the receiving of new shipments
  • Keep up to date with product information
  • Accurately describe product features and benefits
  • Follow all company policies and procedures
  • Basic understanding of sales principles and customer service practice
  • Solid communication and interpersonal skills
  • Customer service focus
  • Friendly, helpful, confident and engaging personality
  • Proficient in Word and Excel

 

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